TERMS AND CONDITIONS
a. Our Minimum Order Value is IDR 10,000,000.00 (Equal to approx US$1,000.00) per ORDER – exclude Shipping Charge.
b. Order Processing : Orders will be processed when the final written pro-forma invoice is sent to you and appropriate deposits or payment which have been paid by Telex Transfer and arrived in our account.
c. Payment : For total orders value over than IDR 20,000,000.00 (Equal to approx US$2,000), you have to pay at least 50% deposit to start processing your order. For total orders less than IDR 20,000,000.00 you must remit 100% of the total amount on the pro-forma invoice to process your order. We prefer that all payments be processed by Telex Transfer (T/T). You may contact us directly if you need any additional details on Telex Transfer payment.
Once your deposit was in our account, we will starting to process your order immediately.
We require approximately 30 until 40 days to process full 20 ft or 40 ft container order’s. We will inform you by email or phone call for detail of your order progress. When they were completely finished and ready to be shipped, you have to complete the balance payment.
d. Shipping cost : Please provide us the name of the Main port or nearest airport ( if you decided to send your order by air freight ) of your location/final destination of your goods with the complete address to quote the shipping charge. The minimum order by sea freight is 1 cubic meter (due to minimum shipment required by sea cargo is one cubic meter). If you are ordering a full container, you will receive discounted freight cost accordingly. Please note that a full container shipment’s charge is lower than LCL (Less Container Loading).
We always offer the most competitive shipping prices and the trustworthy shipping agent. Once you have decided to place your order to us, we will provide you with a pro-forma Invoice indicating the full cost of your order, including the shipping charge information.
We won’t ship the order before receiving the complete payment (either 50% or 100% of the total cost of order as stated above).
Once the order is in transit, we will send you the copy of shipping bill and any related shipping documents. We will send the Original Document after you have complete all of your shipment charge. We will keep in touch with you until the order has arrived safely.
e. No Cancellation Order : When your order is confirmed, and the deposit is completed - no cancellation is allowed. However in the case of order cancellations, deposit is non refundable.
ORDERING STEPS
We use an easy shopping cart system. Simply add products to your shopping cart using the "Add to Cart" button under each individual product. Products will be added to your "Shopping Cart" automatically. When you have completed your purchase, click “Show Cart” button to show all of the goods which you have choose with their total price. Then click the Check Out button to show the billing information page. Please provide us your complete information then click Send Register to forward your order to us.
Or you may do it manually. Create a list in MS Excel with item code or SKU and quantity that you would like to purchase, then send it to us directly by email.
We manufacture and wholesaler of handicrafts, but if you need to purchase others items which not shown in our catalog, we could act as your buying agents here in Bali, we can probably get better prices than you could find by your own.
All you need to do is just sending us the picture of the items you are going to purchase, with complete information such as dimension, color, the manufacturer location, the price, and we are going to purchase the items on your behalf. We will be act as your hands, eye and ear to make sure that you will get what you need.
Please contact us if you have any question regarding the company, products, shipping info, web site content, design, or other usability issues or idea
Terms & Conditions

